2. Information We Collect

2.1 Personal Information

Account Information:

• Full name: Your legal first and last name as provided during account creation or profile updates.

• Email address: Your primary email address used for account authentication, communications, and recovery purposes.

• Company name : Your organization's legal name, helping us tailor our services to your business needs.

Business Information:

• Company size: The number of employees in your organization to help us better understand your business scale and needs.

• Industry type: Your company's primary business sector to help us customize our services and recommendations.

• Business address: Your company's official physical location for billing and legal documentation purposes.

• VAT/Tax ID: Your company's tax identification number required for billing and compliance purposes.

• Business registration details: Your company's legal registration information to verify business authenticity.

Payment Information:

• Credit card details: Your payment card information securely processed through our payment providers for subscription and service charges.

• Billing address: The address associated with your payment method for payment verification and invoice purposes.

• Transaction history: A record of all your financial interactions with our platform for accounting and support purposes.

• Subscription details: Information about your current and past service plans, including pricing and features.

Communication Preferences:

• Email notification settings: Your chosen preferences for receiving various types of email communications from our platform.

• Marketing preferences: Your consent settings for receiving promotional materials and special offers.

• Newsletter subscriptions: Your opt-in status for various informational and educational content distributions.

• Communication history: Records of your interactions with our support team to provide better assistance.

2.2 Automatically Collected Information

Device Information:

• IP address: Your device's unique internet identifier used for security and location-based service optimization.

• Browser type and version: Technical details about your web browser to ensure optimal platform performance.

• Operating system: Information about your device's operating system to maintain compatibility.

• Device type: Whether you're using a mobile device, tablet, or desktop computer to access our services.

• Screen resolution: Your device's display specifications to optimize our interface presentation.

• Language preferences: Your browser's language settings to provide properly localized content.

• Time zone settings: Your device's time zone information to ensure accurate timing of operations.

Usage Information:

• Login dates and times: Timestamps of when you access our platform for security and activity monitoring.

• Features and pages accessed: Records of which parts of our platform you use to improve functionality and user experience.

• Time spent on different pages: Duration metrics of your interaction with various platform features.

• Navigation patterns: How you move through our platform to optimize user interface design.

• Click patterns: Which elements you interact with to improve platform usability.

• API usage and patterns: Technical data about your integration with our services for optimization.

• Error logs: Records of any technical issues encountered to improve service reliability.

• Performance data: Metrics about how our platform performs on your device.

Location Information:

• Country: Your general geographical location at the country level for compliance and service delivery.

• Region: Your state or regional location for more localized service optimization.

• City (approximate): Your general city-level location for improved service delivery and analysis.

• Time zone: Your local time zone for accurate scheduling and timing functions.